The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.

Contact us

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months in order to process the request and in the event of follow-up questions. We do not pass on this data without your consent.

Data storage

We would like to point out that for the purpose of simplifying the shopping process and for later contract processing, the web shop operator stores the IP data of the subscriber as part of cookies, as well as the name, address and credit card number of the buyer. In addition, we also store the following data for the purpose of processing the contract: first and last name, address, postcode / place, email. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us for any delivery of goods and to our tax advisor to meet our tax obligations. After canceling the shopping process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).

The data name, address, purchased goods and date of purchase are also stored until the product liability expires (10 years). The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or lit b (necessary to fulfill the contract) of the GDPR.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and that you only allow this in individual cases. Deactivating cookies may restrict the functionality of our website.

Web analysis

Our website uses functions of the web analysis service Google Analytics. Cookies are used for this, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider’s server and stored there. You can prevent this by setting up your browser so that no cookies are saved. We have concluded a corresponding contract data processing agreement with the provider. Your IP address is recorded, but pseudonymized immediately [e.g. by deleting the last 8 bits]. This means that only a rough localization is possible.

Newsletter

You can request a newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter. In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, birthday and postcode. As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm your registration. You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: news (at) thenetucator.com. We will then immediately delete your data in connection with the sending of the newsletter. This revocation does not affect the legality of the processing carried out on the basis of the consent until the revocation.

Your rights

You have the right to information, correction, deletion, restriction, data portability, revocation and objection with regard to your data stored by us. If you believe that the processing of your data violates data protection law or that your data protection claims have been violated in any other way, you can complain to us by e-mail to support(at)thenetucator.com or the data protection authority. You can reach our agency under the following contact details: EH Creative Agency, Josef-Koelbl-Weg